TERMS AND CONDITIONS
THE CLIENT acknowledges that the company called “PERU ANDES TOP GRUPO PATH OF THE ANDES INDIVIDUAL COMPANY OF LIMITED RESPONSIBILITY”, (hereinafter PERU ANDES TOP) acts as a marketer of national and foreign tourist services, as well as an intermediary between user-tourists and of other tourism service providers among themselves, also with respect to the marketing of tourist packages, tourist services, travel packages through electronic means, digital portals, web pages, “e-commerce” (online or internet stores), carrying out reservations, integration, development, operation and sale of tourist packages, whether air, land, or sea transportation on its own behalf or on behalf of third parties, as well as providing the service to user-tourists with guidance, advisory, reservation and ticket acquisition services, tickets, tickets, passes, or tickets for public or private shows, national or abroad, which will be subject to the terms and conditions specified by the contracted service providers, including, but not limited to, charges for cancellations, loss of flights, lost luggage, among others.
The aforementioned services will be provided by independent providers who do not act for or on behalf of “PERU ANDES TOP”, and in this act, THE CLIENT expressly becomes aware of this situation, and also accepts that neither “PERU ANDES TOP”, nor its subsidiaries, affiliates, controllers or representatives have no influence in the presentation of the services you have contracted.
In this act THE CLIENT releases “PERU ANDES TOP”, as well as its shareholders, directors, affiliates, subsidiaries, advisors, factors, dependents, or related parties, from all types of liability generated due to any non-compliance, fact, act. omission, accident or injury linked and/or derived from the services that THE CLIENT has contracted, including damages, whether direct, indirect, incidental, economic, and/or negligent, as well as losses, costs or expenses that may be generated on the occasion of or in relation to the services contracted through “PERU ANDES TOP”.
All hotel reservations, packages, flights, ticketing, transfers, guides and more are non-refundable. To reserve the packages, most of them require a deposit that may vary according to the operator, destination, or season in which you want to travel.
Deposits are non-refundable in case of any cancellation, according to the policies of the responsible operator.
Airline tickets of any category offered by the company are:
Non-refundable.
Not endorsable.
Non-transferable (this means that name changes are not accepted).
All airlines reserve the right to oversell, change schedules, and even cancel or make changes that they consider appropriate without prior notice and without responsibility of “PERU ANDES TOP”; This is government authorized.
Likewise, all airlines and shipping companies, due to security measures, have different restrictions for travelers under 18 years of age, pregnant women, and people who use a cane or wheelchair; Therefore, THE CLIENT accepts that it is their responsibility to consult the restrictions applicable to each airline or shipping company. THE CUSTOMER accepts that “PERU ANDES TOP” is not responsible for these restrictions.
All travelers must have the necessary documentation to make their trip; valid passports, visas, being your sole responsibility for any problems and inconveniences that may arise due to non-compliance with this requirement.
Changes or cancellation of trips caused by causes caused by hurricanes, cyclones, earthquakes or any other, are beyond the control of “PERU ANDES TOP”, and will be subject to the policies and guidelines of the airline, carrier or operator for total cancellation. travel or itinerary changes. Partial or full refunds will depend on the airline, carrier or operator.
The CUSTOMER accepts that to carry out any procedure or clarification, he must present the purchase ticket and/or invoice, and the order note that contains the details of his trip. Likewise, THE CLIENT accepts that the person(s) who contract the services are the people who sign and accept the general conditions sheet and the only one(s) authorized to make the clarifications. or claims.
The CUSTOMER/USER will be responsible for the authenticity of the information provided to the system to make the reservation, and especially for the veracity of the data referring to credit cards.
The CUSTOMER/USER will be responsible for the email address and/or other forms of contact, which will be considered truthful for all purposes for any type of notification.
The information contained on this website may contain transcription, translation, and/or typos of any other type, computer malfunctions, malfunctions, and/or similar errors, for which no responsibility will be accepted.
At the time of confirming the reservation you will be asked to accept these general conditions, which will be understood as the only valid ones, and any reservation and/or modification thereof will be subject to them.
GROUNDS FOR TERMINATION AND LEGAL CONSEQUENCES:
The legal basis is in accordance with what is established by (Peruvian legislation), this to guarantee, transparent, inform and correctly guide THE CUSTOMER.
THE CLIENT accepts that failure to pay in whole or in part for the services contracted through “PERU ANDES TOP” will be sufficient cause for cancellation or rescission of the contract and the services contracted by THE CLIENT with the various providers mentioned that may be of but not limited to: airlines, hotels, land or sea carriers or operators, etc. Therefore, in this act THE CLIENT releases at all times “PERU ANDES TOP”, its shareholders, directors, affiliates, subsidiaries, advisors, dependent factors or related parties from any liability that may apply due to non-compliance (THE CUSTOMER).
The prices offered by “PERU ANDES TOP E.I.R.L. do not include the following concepts:
Entry visa costs to any country.
Passport processing costs.
Personal tips to any employee other than “PERU ANDES TOP”
In packages: Transfers to places other than those specified in the itinerary.
Excess baggage.
Extra expenses of any kind that are not duly specified in the itineraries.
RESERVATION POLICIES:
The rates that apply are valid at the time of the quote, to ensure the quoted rate, the complete section or deposit of the service must be generated. Otherwise, there may be a variation due to changes in availability or exchange rate. The reservation will be valid only when a sales expert confirms the service through one of our official channels.
His confirmation number will be sent to you after he has made payment for your reservation, (advance or full payment). Until that moment it is considered a confirmed reservation.
Reservations for services are subject to availability at the time of processing your request and cannot be guaranteed until full payment has been received.
For hotel and land package reservations, before requesting payment, we will verify availability with the supplier; so we will send you confirmation within the next 24 hours.
Payment for the services will be made directly by the client, once the commercial relationship with “PERU ANDES TOP” has been established.
After the reservation and confirmation, the client must print the corresponding coupon and present it at the time of check-in.
The client must read the cancellation policies, since any reservation change is subject to availability and re-quotation of fares and the policies of the service provider or airline. You must have your reservation number on hand and contact the corresponding area of the company for any clarification.
Prices are per person and include the services indicated in the description.
PAYMENT POLICIES:
The total amount of your reservation, or the advance payment, can be paid by bank transfer, cash payment at the branch or card charge, upon confirmation of the availability of the services.
We accept the following credit cards: Visa, MasterCard and American Express. The company's staff will be happy to provide you with information on the bank fees that apply, as well as bank charges on deferred payments.
The rates published on our site are quoted in American dollars (USD). In other types of currency the transaction amount will be converted to US dollars USD at the exchange rate in effect on the date of the transaction. If there is any difference due to international fluctuations or bank fees, “PERU ANDES TOP” is not responsible for these fluctuations.
If the client requires an invoice, they can request it through the link sent in the payment receipt. The invoice can only be made in the same month that the service is contracted.
CANCELLATION POLICIES:
Cancellations must be informed to the company personnel who are assisting you in writing via email. Cancellation policies vary according to the service contracted. “PERU ANDES TOP” acts as an intermediary between the user and the service provider.
FOR HOTELS:
Hotel cancellation policies are specific for each hotel, so when you choose the hotel you can ask the company staff for the cancellation policies that apply to your case.
Hotel prices are per room with the meal plan you have requested.
In packages where accommodation is included, if there is any availability problem, a change will be made in the chosen hotels and the hotel(s) that are replaced will be of a similar category and said change will be communicated in advance.
Check-in time is from 3:00 p.m. of the contracted day and ends at 10:00 a.m. on the last day set for departure. If you arrive before 3:00 p.m., your room may not be granted at that time. If you need to extend your stay after the check-out time, you must notify the reception and request the additional stay directly with the hotel.
FOR LAND TRANSPORTATION AND/OR TOURS:
Sensitive personal data will be considered to be those so provided by the Federal Law on Protection of Data Held by Private Parties, which, by way of example but not limitation, are the data that form part of the privacy of the staff and whose disclosure puts at risk or harms origin of discrimination based on aspects of racial or ethnic origin, health status, genetic information, religious, philosophical or moral beliefs, union membership, political opinions and sexual preferences.
PURPOSES OF THE PROCESSING OF YOUR PERSONAL DATA.
The cancellation policies for tours and ground transportation are specific for each service, so when you choose the type of transfer or tour you can ask the company staff for the cancellation policies of each one. Notwithstanding the above, below we describe, by way of example, but not limitation, the cancellation charges applicable to ground transportation and/or tours:
– o Reservations canceled before the date of service are subject to a charge of the total amount of your reservation, depending on the policies of the service provider.
– o Reservations canceled before the date of the service or in case of no-show to take the services, will not be refundable.
In the packages offered, the Travel Agency and the lending companies reserve the right to modify the travel itinerary or the planned hotels only if it is essential for better organization or if there are circumstances of force majeure that forcé
The Travel Agency acts as an intermediary and will not be responsible for delays, advances or cancellations in the itineraries of the airlines or transport companies, the expenses incurred being the responsibility of the client.
AIR SERVICES
Airport taxes are not included in the packages.
Airfares are per person, may or may not include taxes. It will be specified at the time of making your purchase.
Cancellation and penalty policies for date changes will come into effect at the time the tickets are issued and vary depending on the airline making the transfer. It does not matter how far in advance the change or cancellation is made, in any case you must consult with the corresponding airline.
CANCELLATION FOR CAUSES NOT RESPONSIBLE TO THE COMPANY:
“PERU ANDES TOP” acts as an intermediary agent between the client and the provider of the goods and services that are published on the site www.gettripvacation.com, the services that are promoted are: hotel accommodation, ground transportation and tours, for which which “PERU ANDES TOP” establishes commercial negotiations with qualified suppliers with wide reputation in the market; Notwithstanding the above, “PERU ANDES TOP” cannot assume any responsibility with those who purchase services on the page www.peruandestop.com for acts or omissions in the services of those suppliers, since “PERU ANDES TOP” has no legal representation or control. administrative over the goods, procedures, personnel and equipment of those suppliers.
“PERU ANDES TOP” will not assume responsibility for any claims, costs or expenses arising from personal injuries or injuries to third parties, accidents or death, loss or damage to personal belongings, loss of fun, anger, disappointment, anguish or frustration, whether mental. or physics that results from what is mentioned below:
Acts or omissions of any other person who is not an employee of “PERU ANDES TOP”
Illness, theft, labor disputes, mechanical failures, quarantine, government actions, weather, natural disasters or any other cause beyond the direct control of “PERU ANDES TOP”.
Failure of the client to obtain the documentation required for their trip such as: passports, visas and certificates or any document that is their responsibility to process, in which case you will not be entitled to any refund.
Failure to follow instructions by the client regarding airport departure times, time and date of check-in and check-out of hotels, coupon exchange policy.
Cancellation or change for any reason of the travel services offered. We reserve the right to cancel or change travel services at our discretion, but will try to replace them with comparable services. In case of cancellation “PERU ANDES TOP” will be responsible for refunding the total amount of money paid.
“PERU ANDES TOP” keeps its suppliers' database updated regarding prices and conditions of services, however, there is the possibility that suppliers may make modifications or provide erroneous information regarding the validity of some rates; In the event of any rate change, whether minor or major, a sales expert will contact you to inform you of this modification and that you are free to accept or not, the situation that arises regarding the reservation you made. , we do not omit to mention that “PERU ANDES TOP” expressly disclaims and its suppliers from any responsibility or payment of compensation for this cancellation.
The photographs shown on the portal are representative and do not guarantee that upon arrival everything will be exactly the same as can be seen here.
The star categories assigned to hotels and services are based on the interpretation of “PERU ANDES TOP” and may differ from categories reported elsewhere.
The description of travel services is informative and does not guarantee that they will be exactly the same upon arrival.
Any claim must be made in writing by email to the company staff and must be received no later than 15 days after your return from your trip. After this period of time the company will not receive any claim.
SINCERELY,
“PERU ANDES TOP” E.I.R.L.